These general terms and conditions apply to all agreements and offers for services and products including subscriptions of In2Dialog B.V., established in Utrecht, KvK Utrecht: 88334716, VAT no: NL864583436B01 with business customers.
Rates are exclusive of VAT. The term of payment is 14 days. If the payment term is exceeded, legal interest may be charged. In case of late payment, we reserve the right to deactivate the service without the right to a refund.
In2Dialog reserves the right to adjust subscription rates on an interim basis. These rate changes will be notified at least one month in advance.
Invoicing is largely automatic, monthly the first business day of the month, billing usage of the web applications from the previous month and licenses for the coming month. As the customer/client, you are responsible for maintaining correct billing information in the system. Late payment may result in deactivation of accounts in the web applications, without suspension of payment obligation.
A contract is established by signing up through one of our websites where these terms can be viewed or by signing an offer. The minimum contract period is 12 months.
Either party may terminate the contract at any time for any reason. The initial contract term and notice period must be observed. No refunds will be made.
You may not transfer any benefits or obligations arising from the agreement to any third party in any way without the prior written consent of In2Dialog.
If this agreement is terminated in accordance with its terms, neither In2Dialog nor yourself shall be liable for any damage or loss to the other party.
In2Dialog reserves the right to refuse a request for an agreement without giving any reason.
You acknowledge and agree, without conditions, that services, content, source code and information on the website are protected by In2Dialog’s copyrights, trademarks, service marks or other proprietary rights and laws. Neither the agreement nor the use of any In2Dialog products gives you any copyright or trademark rights, or in any way affects In2Dialog’s exclusive ownership of the copyright and trademark. You agree not to modify, copy, reproduce, rent, loan, sell or redesign in any way any of the contents of the website. This includes testing, code and software.
You have ownership of your own database, for all applications. This means that you can request an export of your data, including user data, dates and content in In2Dialog’s systems. However, there may be a cost for providing this data, for data export, depending on the nature and extent of the data.
If you use the website as a professional and use the product to advise others, you guarantee that:
For certain services or products, In2Dialog B.V. may test your reliability and knowledge as a professional before granting you access to such service or products. In2Dialog B.V. reserves the right to deny you access without reason.
The protection of your privacy is very important to us. In handling your information, we apply the following ground rules:
In2Dialog reserves the right to use anonymized information from professionals and their clients for further development of quality control and its services. This includes – but is not limited to – research, for example for the development of norm groups and the performance of statistical analyses. In2Dialog will never contact you or your clients directly, in writing or otherwise, unless you have explicitly requested it or to ensure proper service delivery.
Any liability with respect to the use of the product or with respect to the termination of the agreement, especially in relation to the interpretation and conclusion of analysis results and loss of data is excluded. The product contains information that can be used and assist in making a decision, but it can never be relied upon as the sole source of information. In2Dialog B.V. cannot be held liable for misuse of your personal password or that of your candidates.
Although In2Dialog takes great care to ensure the quality and availability of its online services, we provide our service on an “as is” basis. This means, among other things, that we make no warranty that our services and website content will be uninterrupted, timely, secure or error-free. The current state of the Internet and the speed and reliability of connections, prevent guarantees. In recent years we achieved an availability higher than 99.5%, but no rights can be derived from this.
➤ A stable Internet connection
Desktop Browser
The In2Dialog system has been tested and supports the following desktop browsers:
➤ Microsoft Windows 10
➤ MacOS 10.12 and newer
➤ Android 5 and new
➤ iOS 10 and newer
Browser Configuration
The supported browser you choose must meet the following requirements:
➤ JavaScript is enabled.
➤ Cookies are enabled. Some modern browser versions disable third-party cookies by default.
The help desk is available for questions from 8:30 a.m. to 6 p.m. during weekdays, preferably via e-mail: support@In2Dialog.com. We will contact you within an hour to answer questions and start troubleshooting any issues.
No complaint will be considered officially filed unless the complaint is given to In2Dialog B.V. in writing or by e-mail, within two weeks after you discovered or reasonably could have discovered the shortcoming and error, specifying all details related to the subject and nature of the complaint. Complaints can only be submitted in Dutch or English.
This agreement shall be guided and interpreted in accordance with Dutch law. The Arrondissementsbank Utrecht (The Netherlands) shall have exclusive jurisdiction over claims arising from this agreement.
The In2Dialog system offers the possibility of calling up data via an API from other software systems and integrating it into HR processes. The condition for this is that the results are always made available on an individual basis behind login codes and are not publicly available. In advance, the client must provide access to the application within which the results are shared. In2Dialog can then grant permission to make the tool available through the API. In2Dialog has the right to monitor whether use is in accordance with the agreements and is entitled to terminate the cooperation if, in its judgment, the application is not in accordance with the agreements.
The party calling on functionalities via the API must have sufficient skilled ICT personnel and a sufficiently stable system to properly set up the API. When providing services via an API, In2Dialog only provides support to those responsible for the proper functioning of the system and not directly to (end) users and candidates.
